UK Mainland Delivery
Our policy allows for a 30-day window (which can be extended) upon receipt of your order. However, we are willing to be flexible and extend this period if your purchase is intended as a gift for a specific event, such as a birthday. All you need to do is select the gift option at the time of purchase.
For all UK orders, we provide a partially completed returns form. To initiate the return process, simply follow the steps outlined below:
To simplify the returns process, we offer a pre-filled returns form that you can use to return your item. However, if you are returning an item from outside the UK, you will be responsible for the shipping costs, which must include tracking information.
Once we receive your returned item, we will provide a full refund for the value of the goods, minus the cost of us sending the order to you initially.
For all UK returns, please send your items to the following address:
Chatsworth Tennis Club
St Aidan’s Road
Tel: 01228 272426